Welcome to the PRK Doors and Windows FAQ page — your one-stop guide to everything about our premium doors, windows, installation services, warranties, and maintenance. We’ve gathered the most common customer questions and answered them clearly so you can make informed choices for your home or business.
Doors – PRK Doors and Windows FAQ
Windows – PRK Doors and Windows FAQ
Customization & Hardware – PRK Doors and Windows FAQ
Installation – PRK Doors and Windows FAQ
Warranty & Service – PRK Doors and Windows FAQ
Ordering, Lead Times & Quotes – PRK Doors and Windows FAQ
Care & Maintenance – PRK Doors and Windows FAQ
Showroom & Contact – PRK Doors and Windows FAQ
What types of doors do you offer?
At PRK Doors and Windows, we manufacture and supply steel entry doors, fiberglass doors (smooth, oak, mahogany grains), garden/patio doors, fire-rated doors, and decorative glass doors with sidelites and transoms. Single, double, and fully custom combinations are available.
Steel vs. fiberglass — which should I choose?
Steel offers excellent security, a crisp modern look, and strong value. Fiberglass gives you the warmth of woodgrain without the upkeep, plus superior dent and rust resistance. This PRK Doors and Windows FAQ recommends the best choice based on your climate, style, and budget.
Are your doors energy-efficient?
Yes. Our systems include insulated cores, compression weatherstripping, and energy-efficient glass (Low-E, Argon) for improved comfort.
Can you build custom sizes and configurations?
Absolutely. PRK Doors and Windows creates custom widths, heights, and configurations like double doors with sidelites, shaped transoms, internal blinds, grilles, and wrought-iron designs.
What window styles are available?
We offer fixed, casement, awning, slider, single/double hung, bay & bow, and custom shapes—built with energy-efficient vinyl frames and sealed glass units.
Do you replace only the glass or the whole window?
We typically supply and install complete window units for best performance and warranty coverage.
What finish and color options do you offer?
We provide factory paint and stain finishes for steel and fiberglass doors in popular colors like black, white, and custom tones. Color matching is available.
What hardware can I choose?
Choose from a range of handlesets, levers, deadbolts, and hinges in finishes such as matte black, satin nickel, and brass. Multipoint locking and smart-lock options are also available.
Can you match my existing interior trim or exterior casing?
Yes. We can custom-finish brickmould and interior trim to match your home.
Do you provide professional installation?
Yes. The PRK Doors and Windows team handles removal, disposal, new frame and sill installation, shimming, foam insulation, caulking, and trim finishing.
How long does installation take?
Most single-door installs finish the same day. Larger projects may take 1–2 days.
Will installation affect my alarm system contacts?
If you have wired sensors, let us know. We’ll plan the jamb and hardware so contacts are preserved or re-installed.
What warranties do you offer?
We provide limited manufacturer warranties on door slabs/frames and insulated glass units, plus a workmanship warranty on installation.
What’s covered under the glass warranty?
Factory seal failure (fogging between panes) under normal use is covered within the stated warranty period.
Do you offer service after installation?
Yes. PRK Doors and Windows offers adjustments, weatherstrip replacements, hardware swaps, and resealing.
What are typical lead times?
In-stock products: 3–10 days. Custom orders: typically 3–6 weeks, depending on options.
How do I get a quote?
Use the “Get a Quote” form on our website, call us, or visit our showroom with measurements and photos.
Do you serve areas outside the GTA?
Our main service area is the Greater Toronto Area, but we may serve nearby regions depending on the project.
How do I maintain my fiberglass or steel door?
Clean with mild soap and water. Avoid abrasives, inspect weatherstrips annually, and re-caulk exterior joints as needed.
How do I care for my windows after installation?
Use non-abrasive cleaners, keep weep holes clear, and check caulking regularly.
Where is your showroom?
285 Midwest Road, Scarborough, ON M1P 3A6.
How can I contact PRK Doors & Windows?
Call +1 (647) 895-4119 or (416) 875-4119, or use our website’s contact form.